IND // Industry · Insurance Brokers

AI systems and journeys for personal and commercial insurance brokers.

Quote-to-bind, renewal automation and cross-sell — engineered for the specific rhythm of insurance broking.

Where firms in this vertical hurt

The specific reality of running this business.

01
Renewals are a churn event

Every renewal is a moment where a bigger, faster incumbent tries to steal the client.

02
Cross-sell is unstructured

Home clients never hear about motor. Motor clients never hear about travel. The multi-line arithmetic never happens.

03
Quote fatigue kills margin

The best-quoted client is not always the most profitable one; nobody has a view of the trade-off.

Financial Intelligence — for this vertical

AI operating systems we build for this industry.

AI Copilots & Internal Assistants

Firm-trained RAG assistants for dealers, compliance, support and operations — grounded in your data.

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Executive & BI Dashboards

CFO / COO command centre — deposits, withdrawals, LTV, CAC and cohort P&L in one live view.

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Compliance & Regulatory AI

MiFID II, ASIC, FCA and CySEC reporting automation, communications surveillance and trade reconstruction.

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KYC & Onboarding Automation

Document AI, sanctions / PEP screening, source-of-funds analysis and adaptive onboarding by jurisdiction and product.

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Data Platform & Integrations

MT4 / MT5, cTrader, PrimeXM, Centroid, oneZero, CRM, PSP and ledger unification into a single data platform.

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Fraud & AML Intelligence

AI monitoring for chargeback fraud, bonus abuse, IB collusion and transaction-monitoring for AML across jurisdictions.

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Customer Journey CRM — for this vertical

Journey flows we build for this industry.

Customer Journey Builder

Visual multi-step flow canvas: triggers, splits, delays, A/B, adviser hand-off — the lifecycle journey engine finance has been missing.

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Retention & Dormancy

30 / 60 / 90-day inactivity re-engagement, drawdown empathy flows, win-back offers and reactivation journeys.

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AI Segmentation & Scoring

Predictive LTV, churn risk, next-best-action and look-alike modelling driven from your live customer graph.

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Multi-Channel Messaging

Email, SMS, WhatsApp, in-app, push and adviser-call task — one orchestration layer across every touchpoint.

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Attribution & Revenue Intelligence

Deposit-attributed marketing, campaign-to-mandate tracking and real-time budget reallocation across channels.

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Review, Referral & Community

Trustpilot orchestration, referral engines and community / Telegram automation for brokerage growth loops.

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Talk to Us

Scoping a build for a insurance brokers? Send a two-line brief.