C11 // Customer Journey CRM · Compliance

Compliance-safe marketing across every jurisdiction you serve.

Pre-approved content library, jurisdiction-aware disclaimers and comms archiving for FCA, ASIC, CySEC and MiFID — the marketing infrastructure that keeps your MLRO calm.

For financial firms whose marketing team and compliance team have been talking past each other for years.

The Problem

Why firms come to us for this.

01
Every campaign is a compliance argument

Marketing wants to move; compliance wants to review; nobody wins.

02
Disclaimers get missed

The wrong disclaimer on the wrong jurisdiction is a fine waiting to happen.

03
Archives are incomplete

The regulator asks for a comm the firm sent six months ago; the CRM has been rotated.

Anatomy

What we actually build for you.

Every engagement is bespoke — but the underlying architecture follows the same layered pattern. Owned by you, deployed on your infrastructure.

L05Content library & approvals
L04Disclaimer + region engine
L03Immutable archive
L02Reviewer workbench
L01Send-layer enforcement hooks
Capabilities

What ships in the box.

Content library with approvals

Version-controlled content with approval workflows, expiry and audit.

Jurisdictional disclaimer engine

Right disclaimer, right language, right position — automatically, per client jurisdiction.

Region locking

Send-blocks by jurisdiction, product and licence — a mistake is prevented, not corrected.

Immutable archive

Every send, every reply, every version — stored for the retention period your regulator requires.

Reviewer workbench

Compliance workflow with SLA tracking, evidence trail and clean handovers.

Ad copy review pipeline

Optional workflow to route paid-media creative through compliance before it hits an ad platform.

Integrates with
emailSMSWhatsAppinternal CRMMeta / Google Ads (review)
Talk to Us

Scoping a build for a brokerage, wealth firm or fintech?

We take a small number of new engagements each quarter. Send a two-line brief and we'll respond within 48 hours.