Is Salesforce Einstein a real option for a small FX broker?
Rarely worth it under about £50m revenue. The license cost, the integration lift and the compliance layer you still have to build make it a poor fit until scale justifies the tenant.
How do broker CRMs like B2Core, Skale and FYNXT compare on AI?
All three ship shallow AI copilots — mostly chat-style tools bolted onto their CRM. They are useful for the fastest first win but do not close the gap on retention or dealing-desk economics.
Can we just build it in-house on OpenAI?
Yes, if you have a genuine AI engineering team and the appetite to own the compliance envelope. Most brokers under-price the second half and end up with a demo that never leaves staging.
Where does KJ Capital sit in this comparison?
As the bespoke build option — for firms where owning the AI layer is a strategic move, not a checkbox. Six to twelve weeks per productised build, compliance envelope in the design, IP owned by the firm.
How do we pick between the three shapes?
Start with the P&L line the AI is meant to move. If it is one narrow number (deposits, KYC pass), a niche vendor wins. If it is retention, dealer-desk economics, or long-term differentiation, bespoke wins.